EFEKTIVITAS KINERJA SATUAN POLISI PAMONG PRAJA DALAM PENERTIBAN PEDAGANG KAKI LIMA JALAN SOEBRANTAS PEKANBARU

Abstract

This study aims to analyze the effectiveness of the performance of the Civil Service Police Unit in controlling street vendors on H.R. Soebrantas Street, Pekanbaru City. In this study, the author uses a qualitative analysis method. This study uses 5 indicators of performance effectiveness, namely productivity, service quality, responsiveness, responsibility, and accountability. The results of this study indicate that the activities to control street vendors carried out by the Civil Service Police Unit have been carried out, but are included in the category of ineffective because there are still many factors that influence the effectiveness of the performance of the Civil Service Police Unit in controlling street vendors on H.R. Soebrantas Street, Pekanbaru City faced in the field. The factors that influence the effectiveness of the performance of the Civil Service Police Unit in controlling street vendors on H.R. Soebrantas Street, Pekanbaru City are: Human Resources, lack of public awareness in understanding Pekanbaru City Regional Regulation Number 13 of 2021 concerning public order, and lack of facilities and infrastructure in controlling street vendors.